Dear DOCO Member:
We have received notification that some of our member’s debit cards have appeared on a list of potentially compromised cards. This would make them susceptible to fraudulent transactions. Some DOCO members have already experienced verified cases of fraudulent use. Therefore, in order to protect our member’s accounts we have disabled any debit cards identified on this list and automatically ordered a new card for those members. We have only disabled the debit cards identified on the list provided to us. This will not affect all DOCO members.
This compromise of debit card information did not originate at DOCO Credit Union but we are taking precautions to protect the assets of our members. Please be assured that DOCO Credit Union is deeply committed to protecting the privacy and security of information on its systems.
Please review your debit card purchases and verify that you have made the transactions associated with your account. If you have any concerns or questions that we can assist you with, please contact our member service staff at 1-800-227-9180.
We apologize for any inconvenience that this may cause our members.